Right to withdraw

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us

Kidsimply GmbH

Groß-Berliner Damm 142

12489 Berlin, Germany

family(at)kidsimply.de

+49 (0) 30 914 789 77

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a different delivery method than the standard delivery that we offer, which is subject to a surcharge ), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation. The deadline is met if you send back the goods before the period of fourteen days has expired.

We bear the costs of returning the goods if they were delivered within Germany. For deliveries to other countries outside of Germany, you bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of revocation

Exclusion of the right of withdrawal:

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. greeting cards designed by the customer with their own motifs /Calendars and furniture configured by the customer).

Hints

We ask that you send the item back to us in the original box. You can call up and print out the return slip and sticker in your customer account under Orders. Please avoid damage and/or contamination when returning the goods. If you no longer have the original packaging or the original box, please ensure that the goods are adequately protected against transport damage by using suitable packaging. Neither the use of the return sticker nor the return in the original box are mandatory prerequisites for the effective exercise of your right of cancellation.